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Prepaid & gift cards

Complaint 5786097 Truist

Explained
Company
Truist
Product
Credit card or prepaid card · General-purpose prepaid card
Detail
Was signed up for overdraft on card, but don't want to be
From
South Carolina 29569
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 18, 2022Complaint received
  2. Jul 19, 2022Sent to Truist (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Truist complaints about problem with overdraft

ReceivedAboutIssueStateAnswerOn time
Oct 4, 2026Prepaid & gift cardsProblem with overdraftOverdraft chargesILExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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