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Bank accounts

Complaint 5800412 Independent Bank

Explained
Product
Checking or savings account · Checking account
Detail
Transaction was not authorized
From
Massachusetts 024XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 22, 2022Complaint received
  2. Jul 22, 2022Sent to Independent Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Independent Bank complaints about problem with a lender or other company charging your account

ReceivedAboutIssueStateAnswerOn time
Aug 15, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMAExplainedYes
Feb 25, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountMAExplainedYes
May 5, 2025Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountMAExplainedYes
Jan 4, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMAExplainedYes
Aug 29, 2023Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMAExplainedYes
Feb 6, 2023Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountMAExplainedYes
Jun 8, 2022Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMAExplainedYes
Apr 23, 2022Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountMAMoney backYes
Mar 22, 2022Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMAMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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