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Complaint log

Independent Bank complaint log

The newest complaints about Independent Bank, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 14, 2026Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesMAExplainedYes
Aug 18, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMAExplainedYes
Aug 15, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMAExplainedYes
Aug 15, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedMAExplainedYes
Jun 29, 2026Bank accountsManaging an accountProblem accessing accountMAExplainedYes
Jun 17, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMAExplainedYes
May 28, 2026Money transfers & appsFraud or scamMAExplainedYes
May 28, 2026Bank accountsManaging an accountCashing a checkMAExplainedYes
May 11, 2026Bank accountsManaging an accountBanking errorsMAExplainedYes
Apr 30, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMAExplainedYes
Apr 21, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedFLExplainedYes
Apr 20, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMAExplainedYes
Mar 31, 2026Bank accountsClosing an accountFees charged for closing accountMAExplainedYes
Feb 25, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountMAExplainedYes
Jan 28, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMAExplainedYes
Jan 9, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceNHExplainedYes
Jan 6, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMAExplainedYes
Jan 3, 2026Bank accountsManaging an accountProblem making or receiving paymentsNHExplainedYes
Dec 31, 2025Bank accountsManaging an accountDeposits and withdrawalsMAExplainedYes
Dec 9, 2025Bank accountsClosing an accountCompany closed your accountMAExplainedYes
Nov 17, 2025Bank accountsManaging an accountCashing a checkMAExplainedYes
Oct 20, 2025Bank accountsManaging an accountProblem accessing accountMAExplainedYes
Sep 8, 2025Payday & personal loansStruggling to pay your loanMAExplainedYes
Sep 5, 2025Auto loans & leasesRepossessionCompany explaining amount owedSCExplainedYes
Sep 3, 2025Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardRIExplainedYes
Sep 2, 2025Bank accountsManaging an accountBanking errorsMAExplainedYes
Aug 18, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMAExplainedYes
Aug 9, 2025Bank accountsManaging an accountDeposits and withdrawalsMAExplainedYes
Jul 25, 2025Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesMAExplainedYes
Jul 23, 2025Payday & personal loansGetting a line of creditMAExplainedYes
Jul 18, 2025Money transfers & appsFraud or scamOKExplainedYes
Jul 17, 2025Bank accountsManaging an accountDeposits and withdrawalsNHExplainedYes
Jul 5, 2025Money transfers & appsFraud or scamOKExplainedYes
Jun 20, 2025Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesMAExplainedYes
May 28, 2025Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesMAExplainedYes
May 5, 2025Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountMAExplainedYes
Apr 16, 2025Bank accountsManaging an accountDeposits and withdrawalsMAExplainedYes
Feb 24, 2025Credit reportingImproper use of your reportReporting company used your report improperlyMAExplainedYes
Feb 7, 2025Bank accountsManaging an accountBanking errorsMAExplainedYes
Feb 5, 2025Bank accountsManaging an accountCashing a checkMAExplainedYes
Dec 18, 2024Bank accountsManaging an accountDeposits and withdrawalsMAExplainedYes
Dec 18, 2024Bank accountsManaging an accountProblem using a debit or ATM cardMAExplainedYes
Oct 25, 2024Bank accountsManaging an accountProblem accessing accountAPFixedYes
Sep 13, 2024Bank accountsManaging an accountBanking errorsRIFixedYes
Sep 5, 2024Bank accountsManaging an accountBanking errorsRIFixedYes
Aug 26, 2024Bank accountsManaging an accountProblem making or receiving paymentsMAExplainedYes
Aug 6, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeMAExplainedYes
Jun 11, 2024Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMAMoney backYes
May 26, 2024Bank accountsManaging an accountFunds not handled or disbursed as instructedMAExplainedYes
May 10, 2024Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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