Complaint 5890494 Mr. Cooper

Explained

Company: Mr. Cooper
Product: Checking or savings account · Checking account
Issue: Managing an account
Detail: Deposits and withdrawals
From: Hawaii 96815
Filed by: Postal mail
Company's answer: Closed with explanation
On time: Yes, within 15 days

Aug 17, 2022Complaint received
Sep 12, 2022Sent to Mr. Cooper (26 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Mr. Cooper complaints about managing an account

Received	About	Issue	State	Answer	On time
May 23, 2025	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	GA	Explained	Yes
Jul 16, 2024	Bank accounts	Managing an accountProblem making or receiving payments	OK	Explained	Yes
Apr 1, 2024	Bank accounts	Managing an accountDeposits and withdrawals	MI	Explained	Yes
Mar 2, 2022	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	FL	Explained	Yes
Jan 19, 2022	Bank accounts	Managing an accountDeposits and withdrawals	NM	Explained	Yes
Sep 19, 2021	Bank accounts	Managing an accountProblem accessing account	NE	Explained	Yes
Jun 15, 2021	Bank accounts	Managing an accountCashing a check	CA	Explained	Yes
May 15, 2021	Bank accounts	Managing an accountDeposits and withdrawals	FL	Explained	Yes
Mar 8, 2019	Bank accounts	Managing an accountBanking errors	NJ	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 4 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works