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Bank accounts

Complaint 9529460 Mr. Cooper

Explained
Company
Mr. Cooper
Product
Checking or savings account · Other banking product or service
Detail
Problem making or receiving payments
From
Oklahoma 744XX
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint provided an opportunity to answer consumer's questions
  1. Jul 16, 2024Complaint received
  2. Jul 16, 2024Sent to Mr. Cooper
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Mr. Cooper complaints about managing an account

ReceivedAboutIssueStateAnswerOn time
May 23, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedGAExplainedYes
Apr 1, 2024Bank accountsManaging an accountDeposits and withdrawalsMIExplainedYes
Aug 17, 2022Bank accountsManaging an accountDeposits and withdrawalsHIExplainedYes
Mar 2, 2022Bank accountsManaging an accountFunds not handled or disbursed as instructedFLExplainedYes
Jan 19, 2022Bank accountsManaging an accountDeposits and withdrawalsNMExplainedYes
Sep 19, 2021Bank accountsManaging an accountProblem accessing accountNEExplainedYes
Jun 15, 2021Bank accountsManaging an accountCashing a checkCAExplainedYes
May 15, 2021Bank accountsManaging an accountDeposits and withdrawalsFLExplainedYes
Mar 8, 2019Bank accountsManaging an accountBanking errorsNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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