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Credit cards

Complaint 5892204 Securus J

Explained
Company
Securus J
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Credit card company isn't resolving a dispute about a purchase on your statement
From
Michigan 13747
Filed by
Postal mail
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 18, 2022Complaint received
  2. Sep 7, 2022Sent to Securus J (20 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Securus J complaints about problem with a purchase shown on your statement

ReceivedAboutIssueStateAnswerOn time
Jul 15, 2023Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardTXExplainedYes
Jan 17, 2023Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementVAExplainedYes
Jun 1, 2022Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMIExplainedYes
Nov 22, 2021Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardMIExplainedYes
Mar 8, 2021Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardMIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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