Case file
Bank accounts
Complaint 5989687 Umpqua
Explained- Product
- Checking or savings account · Checking account
- Detail
- Account opened as a result of fraud
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 16, 2022Complaint received
- Sep 16, 2022Sent to Umpqua
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Umpqua complaints about opening an account
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 13, 2023 | Bank accounts | Opening an accountAccount opened as a result of fraud | OR | Explained | Yes |
| Feb 11, 2023 | Bank accounts | Opening an accountAccount opened as a result of fraud | CA | Explained | No |
| Dec 21, 2022 | Bank accounts | Opening an accountUnable to open an account | WA | Explained | Yes |
| Dec 17, 2022 | Bank accounts | Opening an accountUnable to open an account | CA | Explained | Yes |
| Aug 22, 2020 | Bank accounts | Opening an accountUnable to open an account | NV | Explained | Yes |
| May 16, 2020 | Bank accounts | Opening an accountUnable to open an account | CA | Explained | Yes |
| Apr 10, 2020 | Bank accounts | Opening an accountUnable to open an account | CA | Explained | Yes |
| Apr 3, 2020 | Bank accounts | Opening an accountAccount opened as a result of fraud | WA | Explained | Yes |
| Nov 19, 2019 | Bank accounts | Opening an accountUnable to open an account | CA | Explained | Yes |
| Oct 8, 2019 | Bank accounts | Opening an accountConfusing or missing disclosures | CA | Explained | Yes |
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