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Bank accounts

Complaint 6565665 Umpqua

Explained
Company
Umpqua
Product
Checking or savings account · Checking account
Detail
Account opened as a result of fraud
From
Oregon 97603
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Feb 13, 2023Complaint received
  2. Feb 13, 2023Sent to Umpqua
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Umpqua complaints about opening an account

ReceivedAboutIssueStateAnswerOn time
Feb 11, 2023Bank accountsOpening an accountAccount opened as a result of fraudCAExplainedNo
Dec 21, 2022Bank accountsOpening an accountUnable to open an accountWAExplainedYes
Dec 17, 2022Bank accountsOpening an accountUnable to open an accountCAExplainedYes
Sep 16, 2022Bank accountsOpening an accountAccount opened as a result of fraudCAExplainedYes
Aug 22, 2020Bank accountsOpening an accountUnable to open an accountNVExplainedYes
May 16, 2020Bank accountsOpening an accountUnable to open an accountCAExplainedYes
Apr 10, 2020Bank accountsOpening an accountUnable to open an accountCAExplainedYes
Apr 3, 2020Bank accountsOpening an accountAccount opened as a result of fraudWAExplainedYes
Nov 19, 2019Bank accountsOpening an accountUnable to open an accountCAExplainedYes
Oct 8, 2019Bank accountsOpening an accountConfusing or missing disclosuresCAExplainedYes

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