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Bank accounts

Complaint 6049853 Securus J

Explained
Company
Securus J
Product
Checking or savings account · Checking account
Detail
Transaction was not authorized
From
Illinois 61520
Filed by
Postal mail
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 4, 2022Complaint received
  2. Oct 19, 2022Sent to Securus J (15 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Securus J complaints about problem with a lender or other company charging your account

ReceivedAboutIssueStateAnswerOn time
Aug 13, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountCOExplainedYes
Nov 4, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMNExplainedYes
Nov 8, 2023Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMNExplainedYes
Jan 25, 2023Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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