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Credit cards

Complaint 6163139 Optum Bank

Explained
Company
Optum Bank
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Can't close your account
From
Colorado 80226
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 3, 2022Complaint received
  2. Nov 3, 2022Sent to Optum Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Optum Bank complaints about closing your account

ReceivedAboutIssueStateAnswerOn time
Jul 17, 2026Credit cardsClosing your accountCan't close your accountSCExplainedYes
Dec 20, 2023Credit cardsClosing your accountCan't close your accountGAExplainedYes
Oct 23, 2023Credit cardsClosing your accountCan't close your accountMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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