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Credit cards

Complaint 7741224 Optum Bank

Explained
Company
Optum Bank
Product
Credit card · General-purpose credit card or charge card
Detail
Can't close your account
From
Massachusetts 02302
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 23, 2023Complaint received
  2. Oct 23, 2023Sent to Optum Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Optum Bank complaints about closing your account

ReceivedAboutIssueStateAnswerOn time
Jul 17, 2026Credit cardsClosing your accountCan't close your accountSCExplainedYes
Dec 20, 2023Credit cardsClosing your accountCan't close your accountGAExplainedYes
Nov 3, 2022Credit cardsClosing your accountCan't close your accountCOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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