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Mortgages

Complaint 6198806 Ally Financial

Fixed
Product
Mortgage · Home equity loan or line of credit (HELOC)
From
New York 10977
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Nov 13, 2022Complaint received
  2. Dec 6, 2022Sent to Ally Financial (23 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Ally Financial complaints about struggling to pay mortgage

ReceivedAboutIssueStateAnswerOn time
Dec 30, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAExplainedYes
Dec 19, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAFixedYes
Jul 15, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAExplainedYes
Mar 7, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Feb 7, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNJExplainedYes
Jan 4, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Nov 17, 2023MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
Apr 17, 2023MortgagesStruggling to pay mortgageCAExplainedYes
Nov 8, 2022MortgagesStruggling to pay mortgageNYFixedYes
Oct 13, 2022MortgagesStruggling to pay mortgageHIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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