Case file
Mortgages
Complaint 6850524 Ally Financial
Explained- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 17, 2023Complaint received
- Apr 17, 2023Sent to Ally Financial
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Ally Financial complaints about struggling to pay mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Dec 30, 2025 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | CA | Explained | Yes |
| Dec 19, 2024 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | CA | Fixed | Yes |
| Jul 15, 2024 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | CA | Explained | Yes |
| Mar 7, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | TX | Explained | Yes |
| Feb 7, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | NJ | Explained | Yes |
| Jan 4, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | CA | Explained | Yes |
| Nov 17, 2023 | Mortgages | Struggling to pay mortgageForeclosure | CA | Explained | Yes |
| Nov 13, 2022 | Mortgages | Struggling to pay mortgage | NY | Fixed | Yes |
| Nov 8, 2022 | Mortgages | Struggling to pay mortgage | NY | Fixed | Yes |
| Oct 13, 2022 | Mortgages | Struggling to pay mortgage | HI | Explained | Yes |
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