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Mortgages

Complaint 7871267 Ally Financial

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Foreclosure
From
California 91335
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Nov 17, 2023Complaint received
  2. Nov 17, 2023Sent to Ally Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ally Financial complaints about struggling to pay mortgage

ReceivedAboutIssueStateAnswerOn time
Dec 30, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAExplainedYes
Dec 19, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAFixedYes
Jul 15, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAExplainedYes
Mar 7, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Feb 7, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNJExplainedYes
Jan 4, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Apr 17, 2023MortgagesStruggling to pay mortgageCAExplainedYes
Nov 13, 2022MortgagesStruggling to pay mortgageNYFixedYes
Nov 8, 2022MortgagesStruggling to pay mortgageNYFixedYes
Oct 13, 2022MortgagesStruggling to pay mortgageHIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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