Case file
Bank accounts
Complaint 6447821 Customers Bancorp
Explained- Product
- Checking or savings account · Checking account
- Detail
- Account opened as a result of fraud
- Filed by
- Web · Servicemember · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jan 17, 2023Complaint received
- Jan 17, 2023Sent to Customers Bancorp
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Customers Bancorp complaints about opening an account
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 22, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | NY | Explained | Yes |
| Dec 27, 2024 | Bank accounts | Opening an accountUnable to open an account | CA | Explained | Yes |
| Mar 7, 2024 | Bank accounts | Opening an accountUnable to open an account | FL | Explained | Yes |
| Jan 7, 2023 | Bank accounts | Opening an accountAccount opened as a result of fraud | TX | Explained | Yes |
| Jan 5, 2023 | Bank accounts | Opening an accountDidn't receive terms that were advertised | IL | Explained | Yes |
| Dec 23, 2022 | Bank accounts | Opening an accountAccount opened as a result of fraud | NY | Explained | Yes |
| Dec 13, 2022 | Bank accounts | Opening an accountUnable to open an account | AL | Explained | Yes |
| Dec 11, 2022 | Bank accounts | Opening an accountUnable to open an account | FL | Explained | Yes |
| Nov 28, 2022 | Bank accounts | Opening an accountAccount opened as a result of fraud | OH | Explained | Yes |
| Sep 21, 2020 | Bank accounts | Opening an accountUnable to open an account | - | Explained | Yes |
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