Complaint 6469136 Donut

Explained

Company: Donut
Product: Checking or savings account · Other banking product or service
Issue: Managing an account
Detail: Funds not handled or disbursed as instructed
From: Florida 32129
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes complaint caused principally by actions of third party outside the control or direction of the company

Jan 21, 2023Complaint received
Mar 2, 2023Sent to Donut (40 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Donut complaints about managing an account

Received	About	Issue	State	Answer	On time
Aug 1, 2023	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	MA	Explained	Yes
Jan 31, 2023	Bank accounts	Managing an accountDeposits and withdrawals	SC	Explained	Yes
Jan 21, 2023	Bank accounts	Managing an accountDeposits and withdrawals	LA	Explained	Yes
Dec 12, 2022	Bank accounts	Managing an accountDeposits and withdrawals	MD	Explained	Yes
Dec 10, 2022	Bank accounts	Managing an accountDeposits and withdrawals	TX	Explained	Yes
Dec 2, 2022	Bank accounts	Managing an accountDeposits and withdrawals	FL	Explained	Yes
Nov 22, 2022	Bank accounts	Managing an accountDeposits and withdrawals	WA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 4 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works