Case file
- Product
- Money transfer, virtual currency, or money service · Debt settlement
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Feb 2, 2023Complaint received
- Feb 2, 2023Sent to American Express
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More American Express complaints about unexpected or other fees
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 21, 2026 | Prepaid & gift cards | Unexpected or other fees | IL | Money back | Yes |
| Oct 8, 2026 | Prepaid & gift cards | Unexpected or other fees | FL | Explained | Yes |
| Sep 25, 2026 | Prepaid & gift cards | Unexpected or other fees | CA | Explained | Yes |
| Sep 15, 2026 | Prepaid & gift cards | Unexpected or other fees | GA | Explained | Yes |
| Aug 19, 2026 | Prepaid & gift cards | Unexpected or other fees | OK | Money back | Yes |
| Aug 5, 2026 | Prepaid & gift cards | Unexpected or other fees | NY | Money back | Yes |
| Aug 1, 2026 | Prepaid & gift cards | Unexpected or other fees | UT | Explained | Yes |
| Jul 30, 2026 | Prepaid & gift cards | Unexpected or other fees | DC | Explained | Yes |
| Jun 23, 2026 | Prepaid & gift cards | Unexpected or other fees | WA | Explained | Yes |
| Jun 20, 2026 | Prepaid & gift cards | Unexpected or other fees | LA | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.