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Student loans

Complaint 6541655 JPMorgan Chase

Explained
Product
Student loan · Private student loan
Detail
Trouble with how payments are being handled
From
Illinois 60634
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 6, 2023Complaint received
  2. Feb 7, 2023Sent to JPMorgan Chase (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More JPMorgan Chase complaints about dealing with your lender or servicer

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Jul 29, 2025Student loansDealing with your lender or servicerDon't agree with the fees chargedNYExplainedYes
Apr 9, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledILExplainedYes
Mar 5, 2025Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsOHExplainedYes
Jul 17, 2024Student loansDealing with your lender or servicerTrouble with how payments are being handledTXExplainedYes
Jan 30, 2024Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
Oct 11, 2023Student loansDealing with your lender or servicerTrouble with how payments are being handledTXExplainedYes
Oct 11, 2023Student loansDealing with your lender or servicerReceived bad information about your loanNJExplainedYes
Feb 26, 2022Student loansDealing with your lender or servicerProblem with customer serviceCTExplainedYes
Feb 23, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledDEExplainedYes
Oct 9, 2021Student loansDealing with your lender or servicerReceived bad information about your loanILExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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