Case file
Student loans
Complaint 7681119 JPMorgan Chase
Explained- Product
- Student loan · Private student loan
- Detail
- Received bad information about your loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 11, 2023Complaint received
- Oct 11, 2023Sent to JPMorgan Chase
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More JPMorgan Chase complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 29, 2025 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | NY | Explained | Yes |
| Apr 9, 2025 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | IL | Explained | Yes |
| Mar 5, 2025 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | OH | Explained | Yes |
| Jul 17, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | TX | Explained | Yes |
| Jan 30, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | NY | Explained | Yes |
| Oct 11, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | TX | Explained | Yes |
| Feb 6, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | IL | Explained | Yes |
| Feb 26, 2022 | Student loans | Dealing with your lender or servicerProblem with customer service | CT | Explained | Yes |
| Feb 23, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | DE | Explained | Yes |
| Oct 9, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | IL | Explained | Yes |
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