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Debt relief & credit repair

Complaint 6628283 Citibank

Explained
Company
Citibank
Product
Money transfer, virtual currency, or money service · Debt settlement
From
Louisiana 70503
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Feb 28, 2023Complaint received
  2. Feb 28, 2023Sent to Citibank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citibank complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Aug 28, 2026Money transfers & appsUnexpected or other feesMDExplainedYes
Jun 24, 2026Money transfers & appsUnexpected or other feesMDExplainedYes
Mar 12, 2026Money transfers & appsUnexpected or other feesCAExplainedYes
Mar 9, 2026Money transfers & appsUnexpected or other feesCAExplainedYes
Mar 4, 2026Money transfers & appsUnexpected or other feesILExplainedYes
Jan 28, 2026Money transfers & appsUnexpected or other feesNYExplainedYes
Nov 29, 2025Money transfers & appsUnexpected or other feesWAExplainedYes
Oct 29, 2025Money transfers & appsUnexpected or other feesCAExplainedYes
Oct 27, 2025Money transfers & appsUnexpected or other feesFLExplainedYes
Jul 17, 2025Prepaid & gift cardsUnexpected or other feesCTMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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