Complaint 6692373 Cathay Bank

Explained

Company: Cathay Bank
Product: Checking or savings account · CD (Certificate of Deposit)
Issue: Opening an account
Detail: Didn't receive terms that were advertised
From: California 94523
Filed by: Phone
Company's answer: Closed with explanation
On time: Yes, within 15 days

Mar 14, 2023Complaint received
Mar 15, 2023Sent to Cathay Bank (1 day later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Cathay Bank complaints about opening an account

Received	About	Issue	State	Answer	On time
Apr 4, 2025	Bank accounts	Opening an accountConfusing or missing disclosures	MA	Explained	Yes
Sep 2, 2024	Bank accounts	Opening an accountAccount opened without my consent or knowledge	CA	Explained	Yes
Jan 12, 2024	Bank accounts	Opening an accountAccount opened without my consent or knowledge	CA	Explained	Yes
Dec 31, 2023	Bank accounts	Opening an accountAccount opened without my consent or knowledge	CA	Explained	Yes
Apr 6, 2023	Bank accounts	Opening an accountUnable to open an account	CA	Explained	Yes
Mar 3, 2023	Bank accounts	Opening an accountDidn't receive terms that were advertised	CA	Explained	Yes
Apr 15, 2022	Bank accounts	Opening an accountUnable to open an account	NY	Explained	Yes
Feb 1, 2022	Bank accounts	Opening an accountAccount opened as a result of fraud	CA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked just now (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works