Complaint 6866309 Townebank

Explained

Company: Townebank
Product: Checking or savings account · Checking account
Issue: Problem with a lender or other company charging your account
Detail: Transaction was not authorized
From: Virginia 238XX
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Apr 21, 2023Complaint received
Apr 21, 2023Sent to Townebank
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Townebank complaints about problem with a lender or other company charging your account

Received	About	Issue	State	Answer	On time
May 27, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	NC	Explained	Yes
Mar 18, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	SC	Money back	Yes
Nov 10, 2023	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	VA	Money back	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 12 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works