Case file
Mortgages
Complaint 6893096 Point Digital Finance
Explained- Product
- Mortgage · Other type of mortgage
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Apr 26, 2023Complaint received
- May 31, 2023Sent to Point Digital Finance (35 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Point Digital Finance complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 24, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | SC | Explained | Yes |
| Sep 12, 2026 | Mortgages | Trouble during payment processFees charged | MA | Explained | Yes |
| Aug 13, 2026 | Mortgages | Trouble during payment processPaying off the loan | MD | Explained | Yes |
| Jul 20, 2026 | Mortgages | Trouble during payment processLien release | MA | Explained | Yes |
| Jul 13, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | NY | Explained | Yes |
| May 12, 2026 | Mortgages | Trouble during payment processLien release | PA | Explained | Yes |
| Mar 7, 2026 | Mortgages | Trouble during payment processPaying off the loan | FL | Explained | Yes |
| Aug 31, 2025 | Mortgages | Trouble during payment processPaying off the loan | AZ | Explained | Yes |
| Apr 15, 2025 | Mortgages | Trouble during payment processPaying off the loan | MN | Explained | Yes |
| Feb 22, 2025 | Mortgages | Trouble during payment processInterest rate | CA | Explained | Yes |
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