Complaint 6956281 Sallie Mae

Explained

Company: Sallie Mae
Product: Checking or savings account · Savings account
Issue: Problem with a lender or other company charging your account
Detail: Transaction was not authorized
From: Massachusetts 02127
Filed by: Phone · Servicemember · Older American
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes it acted appropriately as authorized by contract or law

May 9, 2023Complaint received
May 9, 2023Sent to Sallie Mae
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Sallie Mae complaints about problem with a lender or other company charging your account

Received	About	Issue	State	Answer	On time
Dec 16, 2024	Bank accounts	Problem with a lender or other company charging your accountCan't stop withdrawals from your account	GA	Explained	Yes
Apr 22, 2024	Bank accounts	Problem with a lender or other company charging your accountCan't stop withdrawals from your account	IL	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 10 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works