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Case file

Prepaid & gift cards

Complaint 7211398 Albert

Explained
Company
Albert
Product
Credit card or prepaid card · General-purpose prepaid card
Detail
Problem with direct deposit
From
Ohio 44405
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint provided an opportunity to answer consumer's questions
  1. Jul 6, 2023Complaint received
  2. Jul 7, 2023Sent to Albert (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Albert complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Aug 25, 2023Prepaid & gift cardsTrouble using the cardProblem adding moneyMIExplainedYes
Aug 11, 2023Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineLAExplainedYes
Sep 3, 2022Prepaid & gift cardsTrouble using the cardProblem adding moneyGAExplainedYes
Apr 16, 2022Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardTXExplainedYes
Nov 29, 2021Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNYExplainedYes
Nov 27, 2021Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNYExplainedYes
Nov 12, 2021Prepaid & gift cardsTrouble using the cardProblem with direct depositMIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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