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Case file

Prepaid & gift cards

Complaint 7386873 Albert

Explained
Company
Albert
Product
Credit card or prepaid card · Government benefit card
Detail
Trouble using the card to spend money in a store or online
From
Louisiana 70124
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Aug 11, 2023Complaint received
  2. Aug 11, 2023Sent to Albert
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Albert complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Aug 25, 2023Prepaid & gift cardsTrouble using the cardProblem adding moneyMIExplainedYes
Jul 6, 2023Prepaid & gift cardsTrouble using the cardProblem with direct depositOHExplainedYes
Sep 3, 2022Prepaid & gift cardsTrouble using the cardProblem adding moneyGAExplainedYes
Apr 16, 2022Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardTXExplainedYes
Nov 29, 2021Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNYExplainedYes
Nov 27, 2021Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNYExplainedYes
Nov 12, 2021Prepaid & gift cardsTrouble using the cardProblem with direct depositMIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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