Case file
Credit reporting
Complaint 7296240 Shellpoint Mortgage Servicing
Fixed- Product
- Credit reporting, credit repair services, or other personal consumer reports · Credit reporting
- Detail
- Investigation took more than 30 days
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint is the result of an isolated error
- Jul 24, 2023Complaint received
- Jul 24, 2023Sent to Shellpoint Mortgage Servicing
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Shellpoint Mortgage Servicing complaints about problem with a credit reporting company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 16, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | IL | Explained | Yes |
| Aug 14, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | FL | Explained | Yes |
| Aug 6, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | AZ | Explained | Yes |
| Jul 13, 2023 | Mortgages | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | WA | Explained | Yes |
| Jun 22, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Jun 16, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | IN | Explained | Yes |
| Jun 13, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | IL | Explained | Yes |
| Jun 7, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | LA | Explained | Yes |
| Jun 7, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | NV | Explained | Yes |
| May 31, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | CA | Explained | Yes |
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