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Mortgages

Complaint 7309177 Direct Mortgage Loans

Explained
Product
Mortgage · VA mortgage
From
Maryland 21040
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Jul 26, 2023Complaint received
  2. Jul 26, 2023Sent to Direct Mortgage Loans
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Direct Mortgage Loans complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Sep 3, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processMDExplainedYes
Mar 11, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsILExplainedYes
Oct 3, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsTXExplainedYes
Jan 24, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageINExplainedYes
Apr 29, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageMDExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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