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Complaint log

Direct Mortgage Loans complaint log

The newest complaints about Direct Mortgage Loans, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 3, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processMDExplainedYes
Jan 18, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingINExplainedYes
Sep 16, 2024Credit reportingImproper use of your reportReporting company used your report improperlyILExplainedYes
Mar 11, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsILExplainedYes
Oct 3, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsTXExplainedYes
Jul 26, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageMDExplainedYes
Jan 24, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageINExplainedYes
Apr 29, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageMDExplainedYes
Mar 1, 2021Credit reportingImproper use of your reportReporting company used your report improperlyMDExplainedYes
Aug 13, 2020MortgagesClosing on a mortgage-ExplainedYes
Jul 11, 2013MortgagesApplication, originator, mortgage brokerNCExplainedYes
Feb 11, 2013MortgagesLoan servicing, payments, escrow accountGAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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