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Credit cards

Complaint 7368939 Truist

Money back
Company
Truist
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Investigation took more than 30 days
From
New Jersey 07310
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 8, 2023Complaint received
  2. Aug 8, 2023Sent to Truist
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Truist complaints about problem with a credit reporting company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Aug 23, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Aug 17, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysUTFixedYes
Aug 15, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Aug 8, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Aug 8, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysGAExplainedYes
Aug 8, 2023Credit cardsProblem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or resultsTXExplainedYes
Aug 7, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemProblem with personal statement of disputeFLExplainedYes
Aug 4, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysFLExplainedYes
Aug 4, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Aug 1, 2023Auto loans & leasesProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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