Case file
Credit cards
Complaint 7368939 Truist
Money back- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Investigation took more than 30 days
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 8, 2023Complaint received
- Aug 8, 2023Sent to Truist
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Truist complaints about problem with a credit reporting company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 23, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Aug 17, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | UT | Fixed | Yes |
| Aug 15, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Aug 8, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Aug 8, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | GA | Explained | Yes |
| Aug 8, 2023 | Credit cards | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | TX | Explained | Yes |
| Aug 7, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | FL | Explained | Yes |
| Aug 4, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | FL | Explained | Yes |
| Aug 4, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | GA | Explained | Yes |
| Aug 1, 2023 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | VA | Explained | Yes |
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