Case file
Student loans
Complaint 7435202 Edfinancial Services
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Difficulty submitting a dispute or getting information about a dispute over the phone
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Aug 21, 2023Complaint received
- Dec 5, 2024Sent to Edfinancial Services (472 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Edfinancial Services complaints about problem with a credit reporting company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 30, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | CA | Explained | Yes |
| Jul 24, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | MS | Explained | Yes |
| Jun 1, 2023 | Credit cards | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | MD | Explained | Yes |
| May 15, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | MI | Explained | Yes |
| May 10, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | IL | Explained | Yes |
| May 5, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | DC | Explained | Yes |
| Apr 22, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | IL | Explained | Yes |
| Apr 13, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | NY | Explained | Yes |
| Mar 22, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | GA | Explained | Yes |
| Feb 21, 2023 | Student loans | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | GA | Explained | Yes |
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