Complaint log
Edfinancial Services complaint log
The newest complaints about Edfinancial Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 10, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Nov 9, 2026 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | In progress |
| Nov 9, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 8, 2026 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Nov 7, 2026 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | In progress |
| Nov 6, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Nov 6, 2026 | Student loans | Struggling to repay your loanProblem with your payment plan | In progress |
| Nov 6, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | In progress |
| Nov 6, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | In progress |
| Nov 6, 2026 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | In progress |
| Nov 5, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | In progress |
| Nov 5, 2026 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | In progress |
| Nov 5, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Nov 5, 2026 | Student loans | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | In progress |
| Nov 5, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 5, 2026 | Student loans | Incorrect information on your reportAccount status incorrect | In progress |
| Nov 4, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Nov 4, 2026 | Student loans | Incorrect information on your reportAccount information incorrect | In progress |
| Nov 4, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Nov 4, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | Explained |
| Nov 4, 2026 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | In progress |
| Nov 4, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | In progress |
| Nov 4, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 3, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Nov 3, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | In progress |
| Nov 3, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Nov 3, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 3, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | In progress |
| Nov 2, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Nov 2, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Nov 1, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Oct 31, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Oct 31, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Oct 31, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Oct 30, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Oct 30, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Oct 30, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | In progress |
| Oct 30, 2026 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | Explained |
| Oct 30, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Oct 29, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Oct 29, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Oct 29, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | In progress |
| Oct 29, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | In progress |
| Oct 29, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 29, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Oct 29, 2026 | Student loans | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 29, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 28, 2026 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 28, 2026 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works