Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Debt relief & credit repair

Complaint 7675429 Citibank

Explained
Company
Citibank
Product
Debt or credit management · Debt settlement
From
Missouri XXXXX
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 10, 2023Complaint received
  2. Oct 10, 2023Sent to Citibank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Citibank?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Citibank's record

More Citibank complaints about charged upfront or unexpected fees

ReceivedAboutIssueStateAnswerOn time
Jun 3, 2026Debt relief & credit repairCharged upfront or unexpected feesALExplainedYes
May 1, 2026Debt relief & credit repairCharged upfront or unexpected feesNHExplainedYes
Apr 3, 2026Debt relief & credit repairCharged upfront or unexpected feesCAExplainedYes
Jan 2, 2026Debt relief & credit repairCharged upfront or unexpected feesMDFixedYes
Oct 13, 2025Debt relief & credit repairCharged upfront or unexpected feesCTFixedYes
Sep 23, 2025Debt relief & credit repairCharged upfront or unexpected feesTXExplainedYes
Jul 19, 2025Debt relief & credit repairCharged upfront or unexpected feesWAMoney backYes
Feb 8, 2025Debt relief & credit repairCharged upfront or unexpected feesNYExplainedYes
Feb 1, 2025Debt relief & credit repairCharged upfront or unexpected feesFLFixedYes
Jan 1, 2025Debt relief & credit repairCharged upfront or unexpected feesNYFixedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience