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Mortgages

Complaint 7718368 Waterstone Mortgage

Explained
Product
Mortgage · Conventional home mortgage
Detail
Trying to communicate with the company to fix an issue with the loan closing
From
Oregon 97013
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 18, 2023Complaint received
  2. Oct 18, 2023Sent to Waterstone Mortgage
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Waterstone Mortgage complaints about closing on a mortgage

ReceivedAboutIssueStateAnswerOn time
Jul 23, 2026MortgagesClosing on a mortgageDelays with the closing processFLExplainedYes
Jul 20, 2026MortgagesClosing on a mortgageDelays with the closing processFLExplainedYes
Apr 23, 2025MortgagesClosing on a mortgageDelays with the closing processNCExplainedYes
Jul 30, 2024MortgagesClosing on a mortgageDelays with the closing processAZExplainedYes
Jan 1, 2024MortgagesClosing on a mortgageChanges in loan terms during or after closingFLFixedYes
Nov 15, 2022MortgagesClosing on a mortgageFLExplainedYes
Oct 11, 2022MortgagesClosing on a mortgageFLExplainedYes
Jun 15, 2022MortgagesClosing on a mortgageMDExplainedYes
Mar 24, 2021MortgagesClosing on a mortgageVAExplainedYes
Feb 20, 2021MortgagesClosing on a mortgageMDExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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