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Case file

Prepaid & gift cards

Complaint 7744050 JPMorgan Chase

Explained
Product
Prepaid card · Gift card
Detail
Confusing or misleading advertising about the card
From
Missouri 64152
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 23, 2023Complaint received
  2. Oct 23, 2023Sent to JPMorgan Chase
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More JPMorgan Chase complaints about advertising

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardNYExplainedYes
May 25, 2026Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardFLExplainedYes
Nov 19, 2022Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardNYExplainedYes
Apr 24, 2022Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardFLMoney backYes
Dec 13, 2020Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedMIExplainedYes
May 23, 2019Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardFLExplainedYes
Mar 3, 2019Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedVAExplainedYes
Jun 5, 2017Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardMIExplainedYes

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