Case file
Mortgages
Complaint 7768470 Royal United Mortgage
Explained- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Detail
- Changes in loan terms during the application process
- Filed by
- Phone · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 27, 2023Complaint received
- Nov 21, 2023Sent to Royal United Mortgage (25 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Royal United Mortgage complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 12, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | NY | Money back | Yes |
| Nov 9, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | TX | Money back | No |
| Mar 30, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | IN | Explained | Yes |
| Mar 21, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | IL | Explained | No |
| Jun 9, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NY | Explained | Yes |
| Jan 16, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Oct 31, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Aug 4, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Jul 13, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Money back | Yes |
| Nov 23, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | OK | Explained | Yes |
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