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Case file

Prepaid & gift cards

Complaint 8026778 Payactiv

Explained
Company
Payactiv
Product
Prepaid card · Payroll card
From
Illinois 60466
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 19, 2023Complaint received
  2. Dec 19, 2023Sent to Payactiv
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Payactiv complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Aug 19, 2026Prepaid & gift cardsUnexpected or other feesNEExplainedYes
Jun 13, 2026Prepaid & gift cardsUnexpected or other feesCAExplainedYes
May 25, 2026Prepaid & gift cardsUnexpected or other feesUTExplainedYes
May 14, 2026Prepaid & gift cardsUnexpected or other feesWAExplainedNo
Feb 10, 2026Prepaid & gift cardsUnexpected or other feesNYExplainedNo
Dec 12, 2025Prepaid & gift cardsUnexpected or other feesINExplainedNo
Sep 23, 2025Prepaid & gift cardsUnexpected or other feesCAExplainedNo
Jul 14, 2025Money transfers & appsUnexpected or other feesINExplainedYes
Apr 29, 2024Prepaid & gift cardsUnexpected or other feesNCExplainedYes
Jan 25, 2024Prepaid & gift cardsUnexpected or other feesCTExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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