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Case file

Credit cards

Complaint 8186057 Ava Finance

Fixed
Product
Credit card · Store credit card
Detail
Card was charged for something you did not purchase with the card
From
Massachusetts 021XX
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. Jan 19, 2024Complaint received
  2. May 30, 2024Sent to Ava Finance (132 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Ava Finance complaints about problem with a purchase shown on your statement

ReceivedAboutIssueStateAnswerOn time
May 3, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes
Jul 3, 2025Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementPAExplainedYes
Jun 17, 2025Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementILExplainedYes
Apr 2, 2025Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementGAExplainedYes
Dec 11, 2024Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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