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Case file

Mortgages

Complaint 821687 Genworth Financial

Explained
Product
Mortgage · Home equity loan or line of credit
From
New York 11501
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 23, 2014Complaint received
  2. Apr 29, 2014Sent to Genworth Financial (6 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Genworth Financial complaints about loan servicing, payments, escrow account

ReceivedAboutIssueStateAnswerOn time
Oct 15, 2014MortgagesLoan servicing, payments, escrow accountILExplainedYes
Jan 14, 2014MortgagesLoan servicing, payments, escrow accountNJExplainedYes
Apr 25, 2013MortgagesLoan servicing, payments, escrow accountNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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