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Complaint log

Genworth Financial complaint log

The newest complaints about Genworth Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Apr 9, 2026Money transfers & appsOther service problem-ExplainedYes
Dec 4, 2025Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeLAExplainedYes
Nov 10, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedLAExplainedYes
Nov 7, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedLAExplainedYes
Nov 7, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedLAExplainedYes
Nov 6, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedLAExplainedYes
Oct 20, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedLAExplainedYes
Oct 3, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedLAExplainedYes
Oct 2, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedLAExplainedYes
Sep 21, 2025Credit reportingIncorrect information on your reportInformation that should be on the report is missingLAExplainedYes
Aug 28, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedLAExplainedYes
Dec 6, 2020Credit reportingImproper use of your reportReporting company used your report improperlyKSExplainedYes
Sep 8, 2020Debt collectionFalse statements or representationAttempted to collect wrong amountVAExplainedYes
May 29, 2019Payday & personal loansProblem with additional add-on products or servicesTXExplainedYes
Oct 15, 2017Credit reportingIdentity theft protection or other monitoring servicesReceived unwanted marketing or advertisingPAExplainedYes
Aug 17, 2017Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXExplainedYes
Sep 16, 2015MortgagesLoan modification,collection,foreclosureMOExplainedYes
Oct 28, 2014MortgagesLoan modification,collection,foreclosureGAExplainedYes
Oct 15, 2014MortgagesLoan servicing, payments, escrow accountILExplainedYes
May 20, 2014MortgagesLoan modification,collection,foreclosure-ExplainedYes
Apr 23, 2014MortgagesLoan servicing, payments, escrow accountNYExplainedYes
Mar 5, 2014MortgagesCredit decision / UnderwritingOHExplainedYes
Jan 14, 2014MortgagesLoan servicing, payments, escrow accountNJExplainedYes
Jan 6, 2014MortgagesLoan modification,collection,foreclosureCAExplainedYes
Oct 28, 2013Bank accountsAccount opening, closing, or managementCTExplainedYes
Oct 28, 2013Bank accountsMaking/receiving payments, sending money-ExplainedYes
Apr 25, 2013MortgagesLoan servicing, payments, escrow accountNYExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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