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Mortgages

Complaint 8403175 First Citizens Bancshares

Money back
Product
Mortgage · Other type of mortgage
Detail
Changes in loan terms during the application process
From
Florida 33010
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Feb 22, 2024Complaint received
  2. Feb 28, 2024Sent to First Citizens Bancshares (6 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More First Citizens Bancshares complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Jan 22, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingVAExplainedYes
May 6, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingORExplainedYes
Jan 22, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processCAExplainedYes
Oct 24, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsCAExplainedYes
Aug 18, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageNYExplainedYes
Feb 15, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Jan 1, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageGAExplainedYes
Nov 19, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageAZExplainedYes
Jul 14, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageSCExplainedYes
Jun 24, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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