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Student loans

Complaint 857105 MRS BPO

Explained
Company
MRS BPO
Product
Student loan · Non-federal student loan
Detail
Having problems with customer service
From
New Jersey 07022
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 17, 2014Complaint received
  2. May 20, 2014Sent to MRS BPO (3 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More MRS BPO complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Apr 18, 2016Student loansDealing with my lender or servicerKeep getting calls about my loanDCExplainedYes
Nov 19, 2015Student loansDealing with my lender or servicerTrouble with how payments are handledVAExplainedYes
Oct 20, 2015Student loansDealing with my lender or servicerHaving problems with customer serviceOHExplainedYes
Apr 21, 2015Student loansDealing with my lender or servicerKeep getting calls about my loanINExplainedYes
Aug 29, 2014Student loansDealing with my lender or servicerKeep getting calls about my loanKYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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