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Case file

Prepaid & gift cards

Complaint 8590618 Card

Explained
Company
Card
Product
Prepaid card · General-purpose prepaid card
From
Massachusetts 010XX
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 20, 2024Complaint received
  2. Mar 20, 2024Sent to Card
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Card complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
May 12, 2026Prepaid & gift cardsUnexpected or other feesTNNo timely replyNo
Dec 22, 2025Prepaid & gift cardsUnexpected or other feesGAExplainedYes
Oct 7, 2025Prepaid & gift cardsUnexpected or other feesGAExplainedYes
Aug 11, 2025Prepaid & gift cardsUnexpected or other feesGAExplainedYes
Jul 23, 2025Prepaid & gift cardsUnexpected or other feesNCExplainedYes
Jul 14, 2025Money transfers & appsUnexpected or other feesGAExplainedYes
Jun 30, 2025Prepaid & gift cardsUnexpected or other feesNCExplainedYes
Jun 30, 2025Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Jun 21, 2025Prepaid & gift cardsUnexpected or other feesMEExplainedYes
Feb 7, 2025Prepaid & gift cardsUnexpected or other feesPAExplainedYes

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