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Mortgages

Complaint 8611150 Southstate Bank

Explained
Product
Mortgage · Conventional home mortgage
Detail
Confusing or misleading advertising or marketing
From
Virginia 22201
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 23, 2024Complaint received
  2. Mar 26, 2024Sent to Southstate Bank (3 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Southstate Bank complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Sep 3, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalSCMoney backYes
Apr 1, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresSCMoney backYes
Dec 17, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingFLExplainedYes
Nov 23, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsFLExplainedNo
Oct 5, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsSCExplainedYes
Nov 13, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsFLExplainedYes
Jun 17, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processSCExplainedYes
May 10, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processFLExplainedYes
Jan 19, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageMIExplainedYes
Nov 28, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageALExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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