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Student loans

Complaint 8727473 Massachusetts Educational Financing Authority

Explained
Product
Student loan · Private student loan
Detail
Trouble with how payments are being handled
From
New Jersey 080XX
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 9, 2024Complaint received
  2. Apr 12, 2024Sent to Massachusetts Educational Financing Authority (3 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Massachusetts Educational Financing Authority complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Aug 5, 2026Student loansDealing with your lender or servicerProblem with customer serviceCTExplainedYes
Nov 25, 2024Student loansDealing with your lender or servicerCo-signerMEExplainedYes
Jun 7, 2024Student loansDealing with your lender or servicerReceived bad information about your loanSCExplainedYes
Jun 7, 2024Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsMAExplainedYes
Apr 25, 2024Student loansDealing with your lender or servicerTrouble with how payments are being handledMAExplainedYes
Apr 11, 2024Student loansDealing with your lender or servicerReceived bad information about your loanMAExplainedYes
Mar 27, 2024Student loansDealing with your lender or servicerCo-signerMAExplainedYes
Mar 12, 2024Student loansDealing with your lender or servicerKeep getting calls about your loanFLExplainedYes
Jan 31, 2024Student loansDealing with your lender or servicerCo-signerMAExplainedYes
Jan 3, 2024Student loansDealing with your lender or servicerCo-signerMAExplainedYes

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