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Complaint log

Massachusetts Educational Financing Authority complaint log

The newest complaints about Massachusetts Educational Financing Authority, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 9, 2026Student loansGetting a loanDenied loanGAExplainedYes
Oct 20, 2026Student loansGetting a loanDenied loanGAExplainedYes
Aug 13, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsILExplainedYes
Aug 5, 2026Student loansDealing with your lender or servicerProblem with customer serviceCTExplainedYes
Mar 11, 2026Credit reportingIncorrect information on your reportAccount status incorrectNYExplainedYes
Jan 28, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMAExplainedYes
Jan 23, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsNHExplainedYes
Dec 18, 2025Credit reportingImproper use of your reportReporting company used your report improperlyRIExplainedYes
Dec 4, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Oct 28, 2025Credit reportingIncorrect information on your reportAccount status incorrectMAExplainedYes
Oct 23, 2025Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMAExplainedYes
Sep 29, 2025Student loansStruggling to repay your loanCan't temporarily delay making paymentsTNExplainedYes
Sep 22, 2025Credit reportingIncorrect information on your reportAccount status incorrectNYExplainedYes
Sep 18, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMAExplainedYes
Sep 18, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMAExplainedYes
Jul 15, 2025Student loansGetting a loanDenied loanCAExplainedYes
May 18, 2025Credit reportingImproper use of your reportReporting company used your report improperlyCTExplainedYes
Apr 3, 2025Student loansStruggling to repay your loanProblem lowering your monthly paymentsLAExplainedYes
Jan 26, 2025Student loansStruggling to repay your loanProblem lowering your monthly paymentsMAExplainedYes
Dec 17, 2024Student loansStruggling to repay your loanCan't temporarily delay making paymentsTXExplainedYes
Nov 25, 2024Student loansDealing with your lender or servicerCo-signerMEExplainedYes
Oct 10, 2024Student loansIncorrect information on your reportAccount status incorrectMAExplainedYes
Sep 9, 2024Student loansGetting a loanConfusing or misleading advertisingWAExplainedYes
Jun 7, 2024Student loansDealing with your lender or servicerReceived bad information about your loanSCExplainedYes
Jun 7, 2024Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsMAExplainedYes
May 9, 2024Student loansStruggling to repay your loanProblem lowering your monthly paymentsNYExplainedYes
May 1, 2024Student loansStruggling to repay your loanCan't temporarily delay making paymentsMAExplainedYes
Apr 25, 2024Student loansDealing with your lender or servicerTrouble with how payments are being handledMAExplainedYes
Apr 11, 2024Student loansDealing with your lender or servicerReceived bad information about your loanMAExplainedYes
Apr 9, 2024Student loansDealing with your lender or servicerTrouble with how payments are being handledNJExplainedYes
Mar 30, 2024Student loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Mar 27, 2024Student loansDealing with your lender or servicerCo-signerMAExplainedYes
Mar 12, 2024Student loansDealing with your lender or servicerKeep getting calls about your loanFLExplainedYes
Feb 13, 2024Student loansGetting a loanDenied loanMAExplainedYes
Feb 12, 2024Bank accountsManaging an accountFunds not handled or disbursed as instructedMAExplainedYes
Jan 31, 2024Student loansDealing with your lender or servicerCo-signerMAExplainedYes
Jan 27, 2024Student loansStruggling to repay your loanCan't temporarily delay making paymentsMAExplainedYes
Jan 6, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Jan 3, 2024Student loansDealing with your lender or servicerCo-signerMAExplainedYes
Dec 29, 2023Student loansDealing with your lender or servicerProblem with customer serviceMAExplainedYes
Dec 17, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNYExplainedYes
Sep 15, 2023Student loansDealing with your lender or servicerReceived bad information about your loanILExplainedYes
Sep 5, 2023Student loansDealing with your lender or servicerTrouble with how payments are being handledMAExplainedYes
Mar 1, 2023Student loansDealing with your lender or servicerTrouble with how payments are being handledNYExplainedYes
Dec 9, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledNYExplainedYes
Aug 15, 2022Student loansGetting a loanConfusing or misleading advertisingTXExplainedYes
Apr 27, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledMAExplainedYes
Mar 7, 2022Student loansDealing with your lender or servicerReceived bad information about your loanOHExplainedYes
Dec 2, 2021Credit reportingIncorrect information on your reportAccount status incorrectOHExplainedYes
Nov 23, 2021Student loansProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportMAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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