Complaint log
Massachusetts Educational Financing Authority complaint log
The newest complaints about Massachusetts Educational Financing Authority, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 9, 2026 | Student loans | Getting a loanDenied loan | Explained |
| Oct 20, 2026 | Student loans | Getting a loanDenied loan | Explained |
| Aug 13, 2026 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Aug 5, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Mar 11, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 28, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 23, 2026 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Dec 18, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 4, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 28, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 23, 2025 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Sep 29, 2025 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Sep 22, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 18, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 18, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 15, 2025 | Student loans | Getting a loanDenied loan | Explained |
| May 18, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 3, 2025 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Jan 26, 2025 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Dec 17, 2024 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Nov 25, 2024 | Student loans | Dealing with your lender or servicerCo-signer | Explained |
| Oct 10, 2024 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 9, 2024 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| Jun 7, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jun 7, 2024 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| May 9, 2024 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| May 1, 2024 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Apr 25, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Apr 11, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Apr 9, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Mar 30, 2024 | Student loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 27, 2024 | Student loans | Dealing with your lender or servicerCo-signer | Explained |
| Mar 12, 2024 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Feb 13, 2024 | Student loans | Getting a loanDenied loan | Explained |
| Feb 12, 2024 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jan 31, 2024 | Student loans | Dealing with your lender or servicerCo-signer | Explained |
| Jan 27, 2024 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Jan 6, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jan 3, 2024 | Student loans | Dealing with your lender or servicerCo-signer | Explained |
| Dec 29, 2023 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Dec 17, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 15, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Sep 5, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Mar 1, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Dec 9, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Aug 15, 2022 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| Apr 27, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Mar 7, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Dec 2, 2021 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 23, 2021 | Student loans | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works