Case file
Credit cards
Complaint 8789692 Netspend
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Account sold or transferred to another company
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 17, 2024Complaint received
- Apr 17, 2024Sent to Netspend
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Netspend complaints about trouble using your card
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 31, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | MO | Explained | Yes |
| Dec 5, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | MA | Explained | Yes |
| Sep 5, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | FL | Explained | Yes |
| Aug 3, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | NV | Explained | Yes |
| Aug 2, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | NY | Explained | Yes |
| Mar 30, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | TX | Explained | Yes |
| Oct 8, 2024 | Credit cards | Trouble using your cardCan't use card to make purchases | WA | Explained | Yes |
| Jun 23, 2024 | Credit cards | Trouble using your cardCan't use card to make purchases | MS | Explained | No |
| Jan 18, 2024 | Credit cards | Trouble using your cardCan't use card to make purchases | FL | Explained | Yes |
| Dec 6, 2023 | Credit cards | Trouble using your cardCan't use card to make purchases | FL | Explained | Yes |
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