Case file
Credit cards
Complaint 9368357 Netspend
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Can't use card to make purchases
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- No
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jun 23, 2024Complaint received
- Jun 23, 2024Sent to Netspend
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Netspend complaints about trouble using your card
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 31, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | MO | Explained | Yes |
| Dec 5, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | MA | Explained | Yes |
| Sep 5, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | FL | Explained | Yes |
| Aug 3, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | NV | Explained | Yes |
| Aug 2, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | NY | Explained | Yes |
| Mar 30, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | TX | Explained | Yes |
| Oct 8, 2024 | Credit cards | Trouble using your cardCan't use card to make purchases | WA | Explained | Yes |
| Apr 17, 2024 | Credit cards | Trouble using your cardAccount sold or transferred to another company | AZ | Explained | Yes |
| Jan 18, 2024 | Credit cards | Trouble using your cardCan't use card to make purchases | FL | Explained | Yes |
| Dec 6, 2023 | Credit cards | Trouble using your cardCan't use card to make purchases | FL | Explained | Yes |
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