Complaint 8884962 Customers Bancorp

Explained

Company: Customers Bancorp
Product: Payday loan, title loan, personal loan, or advance loan · Installment loan
Issue: Problem with a company's investigation into an existing problem
Detail: Their investigation did not fix an error on your report
From: Illinois 60606
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Apr 29, 2024Complaint received
Apr 29, 2024Sent to Customers Bancorp
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Customers Bancorp complaints about problem with a company's investigation into an existing problem

Received	About	Issue	State	Answer	On time
Oct 28, 2026	Credit reporting	Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report	MI	In progress	Yes
Dec 30, 2025	Credit reporting	Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report	CA	Explained	Yes
May 29, 2024	Payday & personal loans	Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report	NJ	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 2 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works