Case file
Bank accounts
Complaint 8922616 Mr. Cooper
Explained- Product
- Checking or savings account · Checking account
- Detail
- Investigation took more than 30 days
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- May 3, 2024Complaint received
- May 3, 2024Sent to Mr. Cooper
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Mr. Cooper complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | GA | Explained | Yes |
| Feb 24, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | MO | Explained | Yes |
| Feb 18, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | WA | Explained | Yes |
| Feb 16, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | CA | Explained | Yes |
| Feb 14, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NC | Explained | Yes |
| Feb 13, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | GA | Explained | Yes |
| Feb 5, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | IA | Explained | Yes |
| Feb 4, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | WA | Explained | Yes |
| Feb 4, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NC | Explained | Yes |
| Feb 3, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NJ | Explained | Yes |
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